Retail Dogma


Leadership & Motivation

Online course on leading & managing retail employees. Understand individual & group behaviors and how to lead teams towards success.

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Organizations need managers and leaders, in order to align the different teams towards achieving the company goals.

This course explains the different tasks of management within an organization, and why leadership is needed, together with management, in order to achieve the company objectives through collective team efforts

levels of managers and time allocation

It goes into the different levels of managers, and how they differ in their skill requirements and allocation of time to different functions of management.

The course then goes deeper into explaining leadership, its dimensions, and how leaders need to cater for both dimensions to be effective at their work and achieve results

Then it explains the different authority models and the different sources of power a leader can lean on.

Leadership authority

Students will learn about what motivates different people at an organization, and how companies can use this knowledge to serve their people, so that they can in return focus on executing the company’s vision.

The course also explains the team dynamic and group behavior, and the role of a leader in driving their team through the different stages of the team life, until they reach the peak stage of high-performance/ high morale.

Leadership & Motivation Course Objectives

Upon completing this course, you should be able to:

  • Understand the different tasks of management
  • Rate yourself as a manager and know your style
  • Understand what motivates different individuals
  • know the different stages in the life of a team and how to navigate them
  • Understand the positive and negative member roles within a team
  • Manage the performance of your team

Upon completing the course and passing the final assessment, students get a course completion certificate.

This course includes :

Complete one of the following learning paths & receive a path completion certificate!

career certificate in retail management
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