In this article we are going to show, from a hiring manager’s perspective, what a store manager resume should include, so that the candidate has the best chance to stand out and get interviewed.
What Should a Store Manager Resume Show?
The key for a strong store manager resume is to show the candidate’s leadership skills and business acumen
While reading your store manager resume, the hiring manager is trying to answer the following questions:
- Is this someone who can independently manage this business unit (the store), with limited supervision?
- Is this person going to be a good leader for our team at this location?
- Is this store manager going to develop other store managers for our future stores?
- Is this someone who is invested in their retail career, and wants to grow with the business?
How to Write a Good Store Manager Resume?
Follow this formula for writing your store manger CV and your resume should be able to stand out.
1. Highlight Your Progressive Experience
Even if you have held the same position (e.g. Store Manager) but moved from low volume stores to higher volume, faster paced locations, mention such progress.
If you have held an additional responsibility, even without the official title, mention it in your CV and use words like “acting as” or “interim”
These highlights tell the hiring manager that you were:
- Among the top performers
- Flexible to move around locations
- Willing to go above & beyond your actual role.
Went from managing X -Street location, with annual turnover of 5 million $ to managing the Flagship store at Y -Mall, with annual turnover of 8 million $
2. Quantify Your Achievements
Briefly mention your responsibilities to pass the initial screening, and then leave more space to highlight your achievements.
When listing your achievements mention specific numbers and use bullet points. Either briefly mention how you have done so, or be prepared to share this during the interview.
Don’t be afraid to use industry specific keywords or abbreviations, as the hiring manager already knows what they mean.
Increased sales at location X by 20% LFL
Improved IPC from 2.5 to 3.2
Reduced shrinkage to 0.2% Cost to Cost.
3. Show How You Made a Difference
Mention an improvement that you have done to the operating process and resulted in more efficiencies, reduced costs, or higher sales.
Show your problem solving skills, by giving an example of an issue at a specific store, that you solved through creative thinking.
Improved the receiving process, which resulted in reducing stock loss by X%.
4. Show Your Focus on Talent
I have kept this point to the end, but it is actually the most important one when it comes to store management roles, and is often overlooked by candidates.
In fact, I never hire a store manager who doesn’t show any focus on talent or has never developed anyone in his stores.
Over the time you have worked as a store manager, how many talents have you discovered and developed internally?
Developed X store supervisors to ASM level
Worked on Y Assistant Store Managers, who later became Store Managers for other locations
Put Your Full Store Manager Resume on Linkedin
Finally; after creating your resume using the above tips, include the full resume on Linkedin.
Don’t just create your Linkedin profile and put your job titles. Actually fill in the descriptions with the above resume points, and attach certificates, awards and rich media content if you have available.
This will help you in search appearance for specific keywords and also will show recruiters your achievements, that they would have otherwise never known about without contacting you and asking for a full CV.
Linkedin has become a very important tool for recruiters and for talent discovery by talent acquisition departments at big companies, so make sure to make the most out of it.
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Retailer & Founder of Retail Dogma, Inc.
Rasha has 14 years of retail & ecommerce experience. She has started an ecommerce business in 2008, and later worked at H&M, Bath & Body Works, Victoria’s Secret and Landmark Group. She’s lived in 4 different countries, speaks 3 different languages and holds an MBA in Strategic Management & Marketing.
You can connect with her on Linkedin.